Shipping and delivery
Shipping Policy
Shipping Policy for VW Modz & X-Modz
Thank you for shopping with VW Modz & X-Modz. We are committed to providing fast, reliable shipping and quality service for every order.
Processing Time
All orders are processed within 1–5 business days unless otherwise stated on the product listing.
Custom-made, fabricated, or special-order items may require additional processing time. Customers will be notified if delays occur.
Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on:
Package weight
Package dimensions
Delivery location
Shipping carrier selected
Estimated delivery times:
Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days
Delivery times are estimates and are not guaranteed.
Tracking Information
Once your order ships, you will receive a tracking number via email or SMS (if provided at checkout).
Tracking updates may take up to 24 hours to appear after shipment.
Lost, Delayed, or Damaged Packages
VW Modz & X-Modz are not responsible for:
Carrier delays
Lost or stolen packages marked as delivered
Incorrect shipping addresses provided by the customer
If your order arrives damaged:
Take photos of the packaging and product immediately.
Contact us within 48 hours of delivery.
Include your order number and photos when contacting support.
Incorrect Addresses
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect addresses may require additional shipping charges before reshipment.
International Shipping
International shipping may be available on select products.
Customers are responsible for:
Import duties
Customs fees
Taxes required by their country
Delivery times for international orders vary by destination.
Oversized or Freight Items
Certain products such as large automotive parts, fabricated components, or oversized items may require freight shipping.
Customers may be contacted after purchase regarding:
Additional freight charges
Delivery scheduling
Residential delivery fees
Local Pickup
Local pickup may be available for select orders by appointment only.
Customers will be notified when orders are ready for pickup.
Contact Us
For shipping questions or support, please contact:
VW Modz & X-Modz